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Compliance posture
Sovereignty ladder · how the level was reached
Stav's assessment · serving-side
STACKIT AI Model Serving is operated by Schwarz Digits Cloud GmbH & Co. KG, a German entity running its own vertically-integrated stack across German and Austrian data centers, with prompts and outputs processed exclusively in EU region eu01 and no non-EU fallback identified. The composite lands in the conditional band on the strength of an exceptionally broad, currently-sourced certification portfolio (ISO 27001, BSI C5 Type 2, ISAE 3000/3402, ISO 27017/27018, ISO 20000/50001, TISAX) and a clean CLOUD Act exposure profile from owning its own full stack rather than reselling US hyperscaler capacity. The weakest link is serving retention: the 'no storage, no training on prompts' commitment is asserted only in marketing and partner materials rather than in a technical retention/deletion clause, and no AI-Model-Serving-specific sub-processor list was located, leaving regulated buyers without a written SLA to point to. A 2026 renaming of the contracting legal entity also warrants reconciliation against existing DPAs before reliance. Given strong residency and security fundamentals offset by an unverified retention commitment, Stav rates this sovereign serving available for most EU workloads, but recommends buyers obtain a written retention/deletion SLA and confirm entity continuity before onboarding regulated data.
AI Model Serving runs exclusively in region eu01 on STACKIT's own ISO 27001-certified German/Austrian data centers, with no non-EU fallback path documented.
Certifications & legal documents
Operator is a German entity (Schwarz Digits Cloud GmbH & Co. KG) running its own full stack with no US parent or hyperscaler sub-processor, though the no-CLOUD-Act claim is self-declared rather than independently adjudicated and the contracting entity was renamed in 2026.
STACKIT states prompts are neither stored nor used for training, but this commitment appears only in marketing copy without a technical retention/deletion-window clause or itemised sub-processor list for the AI Model Serving product.
Operator holds an unusually broad, current, and sourced certification set (ISO 27001, BSI C5 Type 2, ISAE 3000/3402, ISO 27017/27018, ISO 20000, ISO 50001, TISAX) with clean history aside from a low-severity platform-wide Control Plane incident.
A signed DPA (AVV) and cloud service description with breach-notification commitments are published, but the 2026 legal-entity rename and absent product-specific sub-processor list leave some counterparty and audit-scope questions open.
Risk assessment
The 'no storage / no training on prompts' commitment for AI Model Serving is currently documented only on marketing/partner pages rather than in a retention-specific clause with a stated log deletion window; enterprises should request the exact retention/deletion SLA in writing before relying on it for regulated workloads. source ↗
SERVING_RETENTIONThe contracting legal entity was renamed in 2026 from 'STACKIT GmbH & Co. KG' to 'Schwarz Digits Cloud GmbH & Co. KG' (same registered office, Bad Friedrichshall); customers with older contracts/DPAs referencing the old name should confirm entity continuity. source ↗
GOVERNANCESTACKIT's public status page shows a July 2026 incident in which Control Plane APIs for multiple data services became unavailable platform-wide, indicating shared-infrastructure dependencies that can affect AI Model Serving alongside other products. source ↗
RESILIENCESafeguards
All prompts and responses for AI Model Serving are processed exclusively in German data centers (region eu01); STACKIT states data never leaves the EU and hosting is limited to ISO/IEC 27001-certified facilities in Germany and Austria. source ↗
STACKIT states customer prompts/queries submitted to AI Model Serving are neither stored nor used to train models. source ↗
STACKIT is not a reseller of third-party (e.g. US hyperscaler) infrastructure; it operates its own complete technology stack from data center to managed cloud services, reducing hidden sub-processor exposure. source ↗
STACKIT operates a public real-time status page with incident history and email notification subscriptions for service disruptions and maintenance. source ↗
STACKIT's Cloud Service Description commits to notifying affected customers in the event of security incidents via the status website and support channels. source ↗
As part of Schwarz Group (owner of Lidl/Kaufland), STACKIT is independent of external investors, which the operator presents as a source of financial/organisational stability. source ↗
Privacy-policy issues
No published retention period for inference logs source ↗
Marketing and partner pages state prompts/outputs are 'not stored,' but no specific technical retention/deletion timeframe (e.g. days for operational logs, error traces) for AI Model Serving was found during this review.
Sub-processor chain not itemised for AI Model Serving specifically source ↗
While STACKIT emphasises it runs its own full stack rather than reselling hyperscaler capacity, no dedicated sub-processor list scoped to the AI Model Serving product (e.g. for model weight hosting, embedding storage) was located.